Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach Best Crypto Casinos and what kind of queries we're able to help with.

What we can help with

Best Crypto Casinos is an independent research and comparison site covering crypto casinos for US players. We're not a casino ourselves, and we don't hold player funds, process deposits or run any of the games listed on this site. That means our team can help with things like:

• Corrections or updates to information on a review — for example, a bonus term, licensing detail, or supported coin that has changed
• General questions about how we research and rank sites such as BetPanda, CoinCasino, Cryptorino, LuckyRollers, Hyperlucky, Winna, Thrill, BC Game, Wild.io, and Vave
• Feedback on the site itself, including anything unclear or missing from a page
• Media, partnership, or licensing enquiries related to our content

What we can't help with

Because we don't operate any casino, we're not able to assist with account-specific issues — deposits, withdrawals, bonus credits, verification, or closing an account. Those requests need to go directly to the casino in question, through the live chat or support channel on its own site. If a payout or account problem isn't resolved by the operator, the licensing body named in that casino's terms (commonly a Curaçao or Anjouan authority) is usually the next step, not Best Crypto Casinos.

We also can't offer tax or legal advice. Gambling winnings and crypto gains can both carry tax obligations in the US, and rules vary by individual circumstance — for anything specific to your situation, a licensed tax professional is the right person to ask, not a comparison site.

Before you reach out, a few things worth knowing

A lot of the questions we get are already answered elsewhere on the site, so it's worth checking these first:

• For background on how we score and rank operators, our About Us page covers our review process in detail
• If you're weighing up options outside the US, our page on non-Gamstop casinos for UK players may be more relevant to your search
• If gambling has started to feel like it's costing you more than you can afford — money, time, or peace of mind — our Responsible Gambling page has practical tools and the National Problem Gambling Helpline, 1-800-GAMBLER, which is free and confidential
• Our Terms and Conditions set out how this site works, including our affiliate relationships and the limits of what we can be held responsible for

A note on how we're funded

Best Crypto Casinos earns commission when readers click through to a listed casino and sign up. This doesn't affect where an operator sits in our rankings — no site pays for a better score or a higher position. If you're contacting us about a rating you disagree with, we're happy to explain the reasoning, but we won't change a score as a favor to an operator or an affiliate partner.

A word on eligibility and the offshore grey area

The crypto casinos we review are licensed offshore, typically in jurisdictions like Curaçao or Anjouan, and not by any US federal or state regulator. Playing at these sites sits in a legal grey area for US players rather than a clearly regulated one, and availability differs by state — some operators self-restrict certain states, and it's on the player to check their own state's laws before signing up. If you're contacting us with a question about whether a specific site is available where you live, we can point you to the information published in that operator's terms, but we can't give a definitive legal opinion. Every site we list requires players to meet a minimum age of 18 or 21, depending on the operator and applicable state rules, and none of our content is intended for anyone under that threshold.

Getting a response

We read every message that comes in, though as a small editorial team we can't guarantee an instant reply. Corrections and factual queries tend to get turned around fastest — the more specific you can be about which page, which operator, and what looks off, the quicker we can look into it.